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These Terms & Conditions set out the rules that apply when you access stokcbit, open an account, and use any service available on this platform. By continuing to use the site, you confirm that you have read and agree to these terms — and that access is available where local law in your region permits it.
These Terms & Conditions govern the relationship between you and stokcbit from the moment you open your account through every session you start on this platform. They cover how your account is created and maintained, how transactions are processed through supported payment channels including Bank Transfer, QRIS, and LinkAja, and what conduct is expected from both sides. Where local law and eligible region restrictions apply, certain features or payment options may not be available to you — the current state of available options is shown in your account dashboard after login. We update these terms when our services or applicable regulations change. You will be notified of material changes through the contact method linked to your account, and continued use after notification counts as acceptance. If any part of these terms conflicts with a specific policy page — such as the privacy or cookie notice — the more specific document controls for that subject. Questions about jurisdiction or eligibility depend on local law and should be directed to our support team. We do not make claims about regulatory approvals beyond what we can verify and disclose through official account communications.
Bank Transfer transactions are subject to processing windows set by your bank. The amount and status are shown in your account wallet once confirmed.
QRIS payments are processed through the national QR standard. Scan, confirm the amount shown, and check your wallet for the updated balance after the transaction clears.
LinkAja is supported as a payment channel where available in your region. Your account wallet reflects the balance once the transfer is accepted by the channel.
Not every aspect of using stokcbit falls under these Terms & Conditions. Some areas have their own dedicated policies — knowing which document applies to your question helps you find the right answer faster. Below is a clear breakdown of what sits inside this policy and what falls outside it.
Creating your account, login credentials, session management, and account suspension or closure are governed directly by these Terms & Conditions.
Deposits and withdrawals through Bank Transfer, QRIS, and LinkAja are covered here, with transaction limits and wallet rules spelled out in your account dashboard.
Game content from studios such as Bigtime Gaming, Spadegaming, Microgaming, and JDB is available subject to these terms, though each title's mechanics are governed by the studio's own rules.
External payment processors, network providers, and any linked third-party platforms operate under their own terms. We are not responsible for how those services handle your data or transactions.
These Terms & Conditions are not a one-way document. You hold specific rights that you can act on at any time through your account or by contacting support. If you believe your information is incorrect, you can request a correction directly — navigate to the account settings section, locate the relevant field, and follow the verification steps shown on screen. For transaction records, your wallet history is accessible after login and displays each confirmed movement with a reference number. If a record looks wrong, raise the specific transaction reference with our support team rather than a general query, as that lets us respond faster. Requests to review the data we hold about you, or to ask a question about how these terms apply to your situation, can be submitted through the support contact listed in the section below. We aim to acknowledge policy-related questions and will route them to the right team; response handling follows the channel you use to contact us.
Your full transaction history is available in the wallet section of your account after login. Each entry shows the channel, amount, and reference number.
Account details can be updated through the account settings page. Follow the field-level verification steps shown on screen to confirm any change.
Send policy questions through live chat or email support. Include your account reference so the team can locate your record quickly.
For disputes or access issues, reach our support team through the contact paths listed on this page. Responses are handled based on the channel you choose.
If you have a question about these Terms & Conditions, the fastest path is to use the channel that matches the urgency of your request. Live chat connects you to the support team while you are in your session. Email is the right choice for detailed questions that need a written record.
Open the chat window from any page on stokcbit while logged in. Use this for account access questions or transaction status under these terms.
Send detailed policy questions or data requests by email. Include your account reference number so we can locate your record without delay.
The help centre contains written answers to the most common questions about account rules, payment terms, and policy scope. Check there first for a fast response.
Knowing what happens to your data under these Terms & Conditions matters as much as the payment and access rules. The sections below cover the four main areas most relevant to your account.
We collect information you provide at registration and transaction data generated by your activity. That data is used to operate your account and is not shared with unrelated third parties. The full scope is detailed in our privacy notice.
Cookies support login state, session security, and basic site function. You can manage cookie preferences through the banner shown on first visit. Blocking functional cookies may affect account access.
You are responsible for keeping your login credentials private. If you suspect unauthorised access, contact support immediately through live chat. We will guide you through the account review steps shown in your security settings.
To request a review of the data we hold or to ask about retention, send your request through the email support channel with your account reference. We respond to such requests according to applicable local requirements.
These questions come up most often when account holders want to understand their rights and obligations under these Terms & Conditions.
Yes. Transactions through Bank Transfer, QRIS, and LinkAja are all subject to these terms. The specific rules for each channel — including how balances are reflected in your wallet — are shown in your account dashboard after login.
We notify account holders of material changes through the contact method registered to your account. Continuing to use the platform after that notification is treated as acceptance of the updated terms.
Availability depends on local law and the eligible region rules that apply to your account. The current state of available services and payment options is shown in your account dashboard. Contact support if the information there does not match what you expect.
Yes. Your wallet history after login shows all confirmed transactions with reference numbers. If you need a formal record or believe an entry is incorrect, raise the specific reference number with our support team through live chat or email.
Use the email support channel and include your account reference number along with the specific concern. Email is recommended because it creates a written record of the exchange that both sides can refer back to.
Game availability on stokcbit is subject to these Terms & Conditions, but the mechanics and rules of individual titles from studios such as Bigtime Gaming, Spadegaming, Microgaming, and JDB are governed by each studio's own terms, which apply when you access that content.